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MentalReaper's avatar
MentalReaper
3 years ago

"Unable to Load Persistence Data" - Season 2 / Season 3

The above is what I got starting yesterday evening, (Friday, 9th September) on PC via Origin. The game seems to think Origin is offline for some reason? Exhausted all possible ways to "fix" this e...
technical issues
Kill3rPotat0's avatar
Kill3rPotat0
3 years ago

@MentalReaperAn EA rep @EA_Leeuw  replied to another thread saying "check your isp" while ignoring 21 pages of people having the same problem here.

What a horrible customer support lol

MentalReaper's avatar
MentalReaper
3 years ago
@Kill3rPotat0 wrote:

@MentalReaperAn EA rep @EA_Leeuw  replied to another thread saying "check your isp" while ignoring 21 pages of people having the same problem here.

What a horrible customer support lol

Sadly when I called the ISP, there was nothing they could do. They kept asking for the server IP, which isn't made public at all (downside of not having dedicated servers). Failing to provide them with the information they need to check on their (ISP's) end, that was a dead end.

My problem somehow self-resolved, unsure if has anything to do with the work that the support team has done behind the scenes, after nearly two weeks.

  • baguscool's avatar
    baguscool
    3 years ago
    @MentalReaper Same as my ISP as well, they want to try to check IP Server as the ISP technician came home and checking all connection settings, and working well with other games.

    I'm definitely sure this thread are seen by them but they ignore it and it having the same error almost over a month.

    I'm done with BF2042
  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @MentalReaper,

    Good to hear that the issue has been resolved for you.
    It's likely that there was a network issue between your local connection, ISP, and our servers. It's very well possible that your ISP had some sort of maintenance, which fixed the issue.
    • baguscool's avatar
      baguscool
      3 years ago
      @EA_Leeuw lol just reply who had issue solved by them self, but the team never reply all the 22 pages that still have the same issue until today,

      Mine still have more than a month with the error code
      • EA_Leeuw's avatar
        EA_Leeuw
        Icon for Community Manager rankCommunity Manager
        3 years ago
        Hey @baguscool,

        As you may be able to see from this thread, several people are reporting that the issue suddenly has been resolved for them, without action from us or the player itself.

        If it just got resolved out of the blue, and the player and we haven't changed anything, then it's most likely that the player's ISP performed maintenance, which fixed the problem (probably also what caused the problem in the first place).

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