Product: Battlefield 2042
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Loading screen
Please select your region Other
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 19.11.21
Summarize your bug I load the game and on the first loading screen where it says connecting to online services i get an error, "unable to load persistent data". I then click ok and it tries to connect again. I am in a never ending loop. I haven't even seen the menus and i started trying when the game was released.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Loading screen
What happens when the bug occurs? It takes me back to say press A Y switch profile
What should be happening instead? To go to the main menu
I load the game and on the first loading screen where it says connecting to online services i get an error, "unable to load persistent data". I then click ok and it tries to connect again. I am in a never ending loop.
I haven't even seen the menus and i started trying when the game was released. I even delete the game and reinstall and still the same