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MECBEN1's avatar
MECBEN1
New Novice
4 years ago
Solved

Unable to play pre-ordered game after playing the free trial

So i played the Battlefield 2042 trial and it ran out. I bought the game today and when i go to download it, it says i already own this and to manage it in my games menu. I unistalled the trial and i...
technical issues
  • choonraider's avatar
    choonraider
    4 years ago

    Happened to me too on xbox series x. I phoned Microsoft support and they removed the trial status from my game so all good now. 

MECBEN1's avatar
MECBEN1
New Novice
4 years ago

My issue is it keeps launching the trial version of the game instead of the full game.

xB-S-Dx's avatar
xB-S-Dx
4 years ago

I’m having this problem in the UK on PS5. Has the EA trial cancelled our pre order? I’m not sur eid I was charged when I pre ordered a few months ago so I wonder if I have not been charged and it has cancelled when i did the trial..

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