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MECBEN1's avatar
MECBEN1
New Novice
4 years ago
Solved

Unable to play pre-ordered game after playing the free trial

So i played the Battlefield 2042 trial and it ran out. I bought the game today and when i go to download it, it says i already own this and to manage it in my games menu. I unistalled the trial and i...
technical issues
  • choonraider's avatar
    choonraider
    4 years ago

    Happened to me too on xbox series x. I phoned Microsoft support and they removed the trial status from my game so all good now. 

beastyroo699's avatar
beastyroo699
4 years ago

Same issue for me.

played the trial and used all the 10 hours before release day.

release day installed from the disc after having deleted the trial version and now it just says  trial version in my games and apps still.

not even sure if the day one patch has downloaded either so don't think i’m getting any of the updates either. 

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