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MECBEN1's avatar
MECBEN1
New Novice
4 years ago
Solved

Unable to play pre-ordered game after playing the free trial

So i played the Battlefield 2042 trial and it ran out. I bought the game today and when i go to download it, it says i already own this and to manage it in my games menu. I unistalled the trial and i...
technical issues
  • choonraider's avatar
    choonraider
    4 years ago

    Happened to me too on xbox series x. I phoned Microsoft support and they removed the trial status from my game so all good now. 

mightysteak1's avatar
mightysteak1
4 years ago
@EA_Blueberry Yep, uninstalled everything, after re install only offers me the trial to play, not full game (series x)..
choonraider's avatar
choonraider
4 years ago

Happened to me too on xbox series x. I phoned Microsoft support and they removed the trial status from my game so all good now. 

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