Forum Discussion

coolkiwilivin's avatar
3 years ago
Solved

When launching game, even though I'm signed into EA it prompts me to login again

I"m trying to play with the free days from Steam. I launch the game, Steam fires up in the background and then I get a EA App login. Even though I"m already logged into the EA app. I put in my creden...
  • EA_Illium's avatar
    3 years ago

    Hi @coolkiwilivin Can we try the following steps and check if this continues? 

    • Check for other applications that may be limiting EA App or Game performance
    • EA App's Cache (Top Left Menu > Help > App Recovery) 
    • Repair/Verify your game based on which client you are launching from
      • EA App - Repair (My Collection > Tile Dots > Repair)
      • EGS - Repair (Library > Tile dots > Manage > Verify)
      • Steam - Verify in your library
    • Connection and Advance Connection Guides 
    • Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

About Battlefield 2042 Technical Issues & Bugs

Having issues with Battlefield 2042? Join here to report bugs, and find help with, crashes, connectivity and more.12,960 PostsLatest Activity: 14 hours ago