Forum Discussion

3 years ago

Won't get passed new map loading screen on my PC.

Hi, I just bought and installed Battlefield 2042, I installed Origin and signed up, then it started Battlefield 2042. It got passed the anti-cheat, then once it gets to the satellite in space hoverin...

technical issues

EA_Atic

DICE Team

3 years ago

Hey, @12985098 can you try a clean boot to see if any programs are messing with Battlefield 2042 and turn off any overlay programs, such as Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic

12985098
3 years ago
I attached the file to this hopefully you can view it.
computer hardware.txt125 KB
- EA_Atic
  DICE Team
  3 years ago
  @12985098 have you tried our connective guide and see if that helps?
  
  Let us know what you tried.
  
  /Atic
- EA_Atic
  DICE Team
  3 years ago
  @12985098 have you tried our connective guide and see if that helps?
  
  Let us know what you tried.
  
  /Atic
  - 12985098
    3 years ago
    Sorry, I already refunded but will try again once it's on sale, will look into the solutions you gave me as soon as its on sale again, thank you so much Atic, means a lot that you are trying your best to help.