Xbox Series X Crash to Dash
Product: Battlefield 2042 Platform: Xbox Please specify your platform model. Series X Are you using any software with an overlay? No Which part of the game is the issue happening in? Multiplayer ...
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Tried Exodus conquest and it crashed within 2-3 minutes, before I'd even come across an enemy player.
Just tried breakthrough and decided to use the stopwatch on my phone to get an accurate time of how long it took to crash from joining the server and getting sent back to the dashboard. I was having an amazing game too, I was really getting in to it.. and as you can see by my screenshot.. 6 minutes and 50 seconds.
I'm done playing the game until you ask me to specifically try something. This is making me not want to play anything on my Xbox at all. So congratulations for ruining my gaming experience as a whole and thanks for the sharp quick replies. Fantastic support.
BattlefieldDICE
EA Staff
EA StaffHey @MuddPunk27,
I imagine you do not observe any pattern where the game crashes while in-game. Do you have the ability to record a short video before the game crashes?
- BattlefieldDICE
Also, do you have the game installed on an external drive?
- @BattlefieldDICEr I streamed on twitch for about an hour.. I was sent back to the dash about 6 times I think.. and just found out that my broadcasts aren't saved.. and I can't find an option to enable it.
- BattlefieldDICE
Have you recently changed the language of the console system after the game was installed by any chance?
- @BattlefieldDICEr Thank you for replying, this actually makes me feel slightly better about the situation.
I haven't noticed a pattern no, the most consistent or quickest crash is on exodus conquest. That's usually a 2-3 minute crash to the dashboard. On average for all other game modes it's around 5-10 minutes.
I don't use any external drives for games on my Series X.
As for taking a video, I have previously tried taking a video with the Xbox feature when the game freezes and crashes, but it doesn't actually save it. I did think earlier maybe I could stream it on twitch or something, but I'm unaware if that will actually record the game going to the dashboard or not. I'll have a try in a little while.
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