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sethroth9312's avatar
3 years ago
Solved

Your account has been restricted from accessing online features.

Product: Battlefield 2042 Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number 3060ti Enter RAM memory size in GB 32 Are you using any software with an overlay? No Whic...
  • EA_Leeuw's avatar
    3 years ago

    Hi @sethroth9312,

    Unfortunately, any EA account sanctions cannot be discussed through the forum, but you will need to contact the Terms of Service department for this.

    They will only be able to respond to the email associated with the EA-account. 

    The process to contact our ToS team can be found here: https://help.ea.com/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact us at the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA-account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

     

    Good luck.

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