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CinderyHen15872's avatar
CinderyHen15872
Seasoned Newcomer
4 days ago

Please reset your password log in message

I keep trying to log into the battlefield 6 beta and keep getting this message that my credentials have expired and to go to ea help to reset my password. Problem being that I don’t have access to that email anymore and don’t have any way to access it and ea keeps it for some reason despite the fact that I have changed my email on Xbox years ago. What do I do I as all steps on the help page need to to verify my identity through  this email that I can’t access

4 Replies

  • BentPoulsen's avatar
    BentPoulsen
    Seasoned Newcomer
    4 days ago

    I got the exact same problem for my Formula 1 games about a year ago and now also this Beta. Spend about 5 hours following their instructions friday and NOTHING works and making a new one wont work. I put in a ticket but no response. They should make it possible to log by your platform and gamer tag and recover/fix you problem with the EA-account... 

  • nascentt's avatar
    nascentt
    Rising Newcomer
    3 days ago

    i've changed the password twice now. still get the same error.
    so glad i tried this beta, now i know not to waste money on a game I cant even play.

  • Same. Same thing with NCAA football. Very frustrating because I can't find a solution.

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