Ban appeal follow-up - Case #257171058 (17 days, no response)

Question

Hello,

My EA account xiaoyuyyds12138 received a permanent ban in Battlefield 6 on 2026-08-24 for "gameplay enhancement". I fully respect EA's zero-tolerance policy against cheating and unfair play. However, I believe this may be a false positive, and I would like to confirm the status of my open appeal.

--- Timeline ---

- First appeal: received an automated reply within about 4 minutes stating the account was "actioned correctly", with no detection details provided.

- Second appeal: submitted 2026-10-21. Same day I received an acknowledgement that the case would be reviewed, and case #257171058 was created.

- As of 2026-11-07: case status still shows "Waiting for Studio", with no update for 17 days.

--- What I verified on my own system ---

To help with any review, I ran a full audit of my PC:

1. 175 installed programs, none of which are cheat software, trainers, injectors, debuggers, or automation tools.

2. All 60 Battlefield 6 executable and DLL files pass EA digital signature verification and are unmodified (signed by Electronic Arts / DICE).

3. No macro definitions in Logitech G HUB; my Flydigi peripheral software has no usage records since 2026-06-03.

4. No AutoHotkey or similar automation tooling installed.

5. Searched Downloads, Desktop, TEMP and messenger file caches for cheat-related files - none found.

6. System logs covering 2026-08-24 have been rotated out and are no longer retrievable locally.

--- What I am asking for ---

1. Can you confirm that case #257171058 is still active in the review queue?

2. If a decision has been reached, please let me know the outcome.

3. If any additional material would help (full software list, signature verification records, system information), I am happy to provide it.

4. If possible, I would like to understand the specific basis of this ban - which file, module, or behaviour triggered it - so I can determine whether this was a false positive.

I am not asking for a reversal without evidence. I am asking for this case to receive one human review.

Thank you for your time.

Case: #257171058

EA ID: xiaoyuyyds12138

Email: [edit: email address removed]

zhaivex · Answer

"4. If possible, I would like to understand the specific basis of this ban - which file, module, or behaviour triggered it - so I can determine whether this was a false positive"

What a joke. Nobody is going to disclose the exact file, module, signature, or behaviour that triggered your ban. Do you seriously expect an anti-cheat system to reveal its detection methods so you can figure out what gave you away?

I also believe EA should adopt the same policy as Steam: once you receive a game ban, the decision is final, with no appeal tickets or endless complaints. Steam doesn't allow players to open support tickets to appeal game bans.

Every time someone gets banned, they rush to the forums to complain and try to convince everyone how innocent and honest they are. Enough with the excuses and endless appeals. A proper anti-cheat system doesn't ban legitimate players.

Good job, EA! Keep cracking down on cheaters.

ea_lunardustcat · Answer

Hi there,
Thanks for posting.
Your appeal is currently Waiting for Studio.
Please allow the team some more time to complete their review. I understand how difficult it can be to wait. But the team may be handling a high volume of cases, and some reviews can take longer than others.
And just to clarify, under our rules, cheating can include, but isn’t limited to

using third-party software, such as aimbots, wallhacks, and other similar cheats in order to gain an unfair advantage over other players
using software or cheat tools that disconnect other players from EA servers
performing in-game exploits, or abusing glitches or bugs
stat padding (abusing game features in an unintended manner to artificially stack on scores)
win-trading or otherwise manipulating in-game ranking systems with the collaboration of others.
This includes unfair play like teaming up with another player in Solo or squads collaborating with other squads.

I appreciate your patience and hope you'll receive an update soon.

madazskitzo · Answer

Lets hope it never happens to you with BS AI doing the detection now a days there are heaps of false positives.

flipped0427 · Answer

User Rychadv took EA to court, and EA couldn't provide any evidence. In the end, the user won and their account was unbanned. You, this kind of *****, just believe whatever others say without thinking for yourself.

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Ban appeal follow-up - Case #257171058 (17 days, no response)

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