Yes. 2 weeks is reasonable. Go ahead and either submit another dispute then. Thank you.
Community ManagerHi there. Since you haven't had a response in 2 months, try submitting another dispute. Instructions for that can be found in this article. Thanks!
You can disregard my last question. After rereading the article you linked I realized that it does say there: "You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. "
With that information, it seems like 2 weeks is a reasonable enough timeframe to submit a new case / appeal if no response is given to my open one(s). Thanks again!
Community ManagerYes. 2 weeks is reasonable. Go ahead and either submit another dispute then. Thank you.
