Yes. 2 weeks is reasonable. Go ahead and either submit another dispute then. Thank you.
Thank you for the response! This does require that I close my existing appeal, as I can't open a second ban appeal - and all other cases I open are just closed out immediately with copy / paste responses about how to submit an appeal... (as mentioned). With that in mind, I just worry that I will be left to wait yet again with no action for multiple months on the new appeal. Do you have any insight onto what should be the expected SLA or timeframe that I can expect a response? If I have to, I will continue to reopen cases if they breach the SLA / expected timeframe, as opposed to submitting a new case every 2 months....
Thanks again for your time.
