Banned for using overlays? -10/10 Anti-cheat

They just banned my account for 'gameplay enhancements'. Are Nvidia app and Discord overlays considered cheat software ? The ban started on Oct 30.I made an appeal and after 3 days, everything they responded was a bot message:

'We got your note and did a full investigation of your account. After reviewing your case, we determined that we took the correct action in accordance with EA policies and procedures.

What this means

We have confirmed that your account was involved in cheating. Because of this, we will not remove the sanction on your account.' 🤡
Made the second appeal. 12 days have passed and no response.
If I'd cheated,I would have been on the penalty list so please don't say something dumb like 'cheater', 'busted' ,...