Hi Yairsabag,
I'm sorry to say that it's not possible for anyone to manually review your EA account here on the forums. This is because nobody can access your game account for security reasons.
While I can see that you've mentioned speaking with EA Help about this situation already, I'm afraid that in this case, you will need to go back to them and ask them to assist you further. You should be able to use the same contact method that you did when you spoke with them originally, but if not, scrolling to the bottom of the page I've linked below and selecting the "Contact Us" button should let you speak with them.
Battlefield™ 6 – Official EA Help support
I've also slightly modified your post to remove the numbered list, as it was making the post slightly difficult to read due to all the numbers on each line.
