Community ManagerHi there. A quick note: posts that focus on generic complaints or assumptions about the team don’t help us investigate or improve anything. They also don’t meet our expectations for constructive, respectful feedback.
If you want the team to be able to act on your report, please include more useful information:
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That helps the right teams and other players find, track, and troubleshoot issues more effectively.
The only time I see someone from EA is when they restate the rules, as you just did. What do you expect from people after they don't feel heard for years?
Lot's of great feedback has been given on this forum, and rarely do I see any sort of acknowledgement. I'm personally giving up on both EA and Dice. The only value this forum has at the moment is to vent frustration. That's it.
I've filled out numerous bug reports for 2042, I even detailed how to replicate them, not one of them, not a freaking single one of them was ever fixed. No feedback if they were even looked at. All we get is, "trust us, we do read these things", and you probably do, but actually showing your face and saying we hear you can go a long way. Once a community feels abandoned, it's hard to earn that trust back, and you've lost momentum yet again.
My constructive feedback would be to communicate once in a while on the forums with your customers. It doesn't take more than a couple of minutes to see what's going. To say "cool idea", "yeah we're working on it, it's on our radar", you get the point. This is basic stuff. To me, it comes across like you guys are afraid of your own community, of a gaming community, and you use the rules to hide from them. "People are being too toxic", get over it, your adults working on a war game with the internet between you and your customer. They'll become way less toxic if they can see you're actual people that have some sort of passion for the game you're selling. Be a human, get on here, make some post.
