Forum Discussion

New Novice

1 month ago

I did not cheat, please help me!

I am writing to formally appeal the permanent ban placed on my Battlefield 6 account.

* EA ID: Peter_Parker889

* Total Playtime: 569 hours

Battlefield 6 is my favorite game, specifically the RedSec mode. Playing with my friends every night is the highlight of my day. I was devastated to find my account permanently banned on May 13, 2025. I firmly believe this ban was triggered by a compromised account and not by my own actions.

1. No Cheating Usage

I reside in Fuzhou, Fujian, China. Due to the lack of local servers, I use UU Booster (ExitLag) routing through Hong Kong nodes. This explains why my IP frequently appears in Hong Kong. I only play on two personal computers. My K/D ratios are 0.86 in Season 1 and 0.94 in Season 2. If I were using cheats, these statistics would be significantly higher.

2. Evidence of Account Theft

I never play past 2:00 AM. However, my login logs show multiple unauthorized access attempts during abnormal hours:

* March 19, 2026 (03:55 UTC): Login from Hong Kong IP

[Snip]

* March 18, 2026 (05:26 UTC): Login from Hong Kong IP

[Snip]

* May 7, 2026 (04:46 UTC): Login from Hong Kong IP

[Snip]These logins were not made by me. It is highly likely that the thief used unfair methods while in control of my account, leading to the ban.

3. Active Anti-Cheat Advocate

I despise cheating. I have successfully reported 6 players for cheating, and EA has taken action against them.

4. Financial Investment

I am a paying customer who loves the skins and weapons. I have spent 304 RMB on the game via Steam:

* Season 2 Pro Pack (¥138) - Order #304693444437434557

* Season 2 Starter Pack (¥28) - Order #143691829890773071

* Season 3 Pre-order Pack (¥138) - Order #245026445392659026 I intended to continue supporting the game financially.

5. Community Contribution

I actively promote Battlefield 6 on Heybox (China's largest Steam community). I have posted threads praising the RedSec (March 11) and the game overall (April 17), encouraging many others to play.

My friends are waiting for me to return. I respectfully request a review of the login logs and ask for the chance to prove my innocence. I will continue to support Battlefield 6 if my account is restored.

Thank you for your time. BF_SledgeHammer

discussion

14 Replies

ElliotLH
Hero+
1 month ago
Peter_Parker889 To be clear so you can manage your expectations and avoid disappointment, ban appeals must be made to EA's Terms of Service team using the established process laid out in the guide below.

https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/

While members of the ToS team have responded to people here in the past, it is far from the norm and you should not expect anyone to handle a ban appeal here.
Peter_Parker889
New Novice
1 month ago
That said, there are very rare situations that allow me to reduce a penalty as a one‑time act of leniency for an account. During this additional review, I found that your case meets just enough of those criteria to be eligible. Because of that—and since you’ve already served a fair amount of time on the ban—I’ve removed the BF6 ban effective immediately.
I hope @BF_SledgeHammer can conduct a thorough review of my account, but he has not been available for a long time.
ElliotLH
Hero+
1 month ago
Yes, I said that they will occasionally comment, but it's a rarity.

I'm not saying this to be rude, but you wasting your time waiting from them to respond to you here, as they most likely will not, and your best option is to follow the appeal procedure.
Peter_Parker889
New Novice
1 month ago
Thank you for the reminder. I have submitted my appeal through EA Help, yet it has been showing "under review" for several months. I will try again.