Community ManagerIf I hear of any possible resolutions for this, I'll provide an update. Otherwise, I still recommend contacting Sony support since this is not an error coming from BF6.
Hi, I have had a similar problem today after updating to a PS5 Pro from the standard PS5 (using the same monitor Odyssey G7 1440p 240hz HDMI 2.0). I have no other issues with any other games, Arc Raiders, Apex, GT7 or Fortnite. Ai believes it's due to the bandwidth (handshake between the monitor and the console) and suggests dumbing down the setting on the PS5 Pro - 1080p, turning off PSSR and 120hz. I was then able to get into a game for 5 mins before it crashed again. Ai response below:
Battlefield 6 fails to run properly on your HDMI 2.0 monitor because of how the game's specific software treats your display settings, not because your PS5 Pro hardware is broken.Your console's hardware is completely healthy since every other game runs perfectly using that exact same HDMI port, cable, and monitor.
Resolution handshake failure: The game's engine fails to negotiate a proper video "handshake" with older HDMI 2.0 bandwidth limits, causing a black screen, crash, or severe rubber banding.
Why This Proves Your Hardware Is FineIsolated failure: If your PS5 Pro graphics chip or HDMI port were physically broken, every game would crash, artifact, or fail to display.Other games work: The fact that your other titles run smoothly proves the console is successfully outputting a clean video signal.
Will there be a patch?
Looking forward to your reply!
