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UG0TDUSTEDLOL's avatar
10 hours ago
Solved

Not Able To Refund Purchase

i bought a game didnt like it and tried to refund it ive had it less then 24 hours and it says the refund automation process failed what do i do?

(cm edit - edited title for vis)

  • UG0TDUSTEDLOL​ Hey,

    If the system does not refund the purchase as per the Refund Tool you would need to get in touch with live support so that they can take a look at the purchase on the account. Account/Billing issues past troubleshooting steps cannot be done over the forums as we are not live support and cannot verify accounts here.

1 Reply

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    UG0TDUSTEDLOL​ Hey,

    If the system does not refund the purchase as per the Refund Tool you would need to get in touch with live support so that they can take a look at the purchase on the account. Account/Billing issues past troubleshooting steps cannot be done over the forums as we are not live support and cannot verify accounts here.

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