Forum Discussion

mikulike's avatar
mikulike
New Novice
4 days ago

Re: Battlefield 6 TGS 2025 Dog Tag Code Not Working

Hello,

As advised by EA Support, I report my issue here for investigation. I received a Battlefield 6 TGS 2025 Dog Tag code from a Douyin event 1-2 weeks ago. My computer was being repaired and I could not redeem it. When I tried, the system showed "Battlefield 6 Reward - 6" but the code was expired. The event page did not mention any expiration. I have preordered the game.

Please help add the item to my account or allow one-time redemption. I can provide proof of legitimate receipt—please tell me how to submit it.

Details:

EA App username: mikulike

Steam username: Miku0116

Email: [edit: email address removed]

Platform: Steam (PC)

 

Thanks,

miku0116

1 Reply

  • ElliotLH's avatar
    ElliotLH
    Hero+
    4 days ago

    Hi mikulike​,

    I'm very sorry but this isn't something we can help with on the forum, as nobody can access your game account to add the dog tag. 

    While I imagine that it might not be something they can rectify, since it sounds like the code has expired, all I can think to suggest in this case is to contact EA Help again. 

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