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Batt0tai's avatar
Batt0tai
Seasoned Newcomer
10 days ago
Solved

Battlefield 6 TGS 2025 Dog Tag Code Not Working

I attended TGS on September 27, 2025, and played Battlefield 6. After the trial, I received a special in-game item code for a Dog Tag. However, when I tried to redeem it on October 4, 2025, the offic...
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pc
steam
  • EA_Leeuw's avatar
    EA_Leeuw
    4 days ago

    INFO – Marked As Solution For Visibility

    Hey everyone,

    Thanks for reporting the issue with redeeming your Battlefield 6 TGS 2025 Dog Tag codes.

    We’ve reviewed several reports, and they indicate that the redemption system validates ownership of the Battlefield 6 base game before accepting the Dog Tag reward code.

    For players who preordered on Steam or other third-party platforms, your EA account will only register the Battlefield 6 entitlement once the game has been launched and logged into at least once. Until that happens, the redemption site may display an “invalid code” or “product code not valid” message.

    What to do:

    1. Wait until Battlefield 6 is live and available to launch.
    2. Launch the game once while logged into your EA account.
    3. After that, retry redeeming the Dog Tag code via the official redemption site or EA app.


    If you still encounter the same issue after following those steps post-launch, please let us know here.

    Thank you.

mikulike's avatar
mikulike
New Novice
4 days ago

Hello,

As advised by EA Support, I report my issue here for investigation. I received a Battlefield 6 TGS 2025 Dog Tag code from a Douyin event 1-2 weeks ago. My computer was being repaired and I could not redeem it. When I tried, the system showed "Battlefield 6 Reward - 6" but the code was expired. The event page did not mention any expiration. I have preordered the game.

Please help add the item to my account or allow one-time redemption. I can provide proof of legitimate receipt—please tell me how to submit it.

Details:

EA App username: mikulike

Steam username: Miku0116

Email: [edit: email address removed]

Platform: Steam (PC)

 

Thanks,

miku0116

ElliotLH's avatar
ElliotLH
Hero+
4 days ago

Hi mikulike​,

I'm very sorry but this isn't something we can help with on the forum, as nobody can access your game account to add the dog tag. 

While I imagine that it might not be something they can rectify, since it sounds like the code has expired, all I can think to suggest in this case is to contact EA Help again. 

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