You've just completely screwed over a large portion of the player base just now by turning off weapon and attachment XP in portal servers.
I don't have time to play this game all day every day. I will never be able to be on par with other players without being able to unlock attachments and weapons faster. It takes incredibly long in a normal match for casual folks like me to unlock stuff.
I am a legitimate player who plays breakthrough and conquest matches against bots. I am too old and this game is sometimes too fast for me. I just want to relax after work and kill some bots with my friends, or by myself.
Now, i can't. I'm out until this is changed. This was the last straw for me. EA just completely screwed a lot of us over.
Yep. I refunded. Steam support will refund no matter how much hours you have as
Lying to sell a product is against Steam terms of service and they will refund no matter how many hours.
Im playing battlefield 4 now and not going back
Yes go back and take your stupid bots and dont come back.Bye
So will EA.
I have bought and refunded from both with over 10 hours on each.
But the flaw in the scheme still remains the theft of peoples time, and will be how I get them.
I am thinking of Refunding based on their false advertising and broken promises too. In Australia if you pulled this with a product you would be dragged before the courts!
What exactly did you put in your ticket to Steam mate if you don't mind me asking?. I would like to refund i've had enough 😞
Here’s a clear bulletin-style set of instructions you can post or follow to request a Steam refund for false or misleading marketing (e.g. “developers lied about features that don’t exist in game”):
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🧾 How to Request a Refund on Steam (for False or Misleading Marketing)
Reason: Developers advertised features that do not exist or were falsely represented in the store page or trailers.
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Step 1: Go to Steam Support
1. Open your web browser and go to:
🔗 https://help.steampowered.com
2. Log in with your Steam account.
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Step 2: Select the Game
1. Under “Recent Purchases”, click the game you want to refund.
If you don’t see it there, click “Purchases” and find it in your purchase history.
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Step 3: Choose the Issue
1. Click “I have a question about this purchase” or “It’s not what I expected.”
2. Then choose “I’d like to request a refund.”
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Step 4: Explain the Reason
In the text box, clearly explain why you believe the game was falsely advertised.
Example wording:
> The game’s marketing and store page claimed features (e.g., multiplayer, open world systems, [insert specific features]) that are not present in the actual game.
This constitutes misleading advertising, and I am requesting a refund on the basis of false or deceptive marketing practices.
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Step 5: Submit the Request
Review your submission and click “Submit request.”
You’ll get a confirmation email from Steam Support.
Refunds are typically processed within a few days.
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Extra Tips
Time limit: Steam usually allows refunds within 14 days of purchase and under 2 hours of playtime, but they approve exceptions for false advertising or technical deception.
Evidence helps: If possible, include brief proof (screenshots or quotes) showing the claims vs. reality.
Be concise and polite: Steam staff are more likely to grant refunds when the reason is clear and factual.
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Unfortunately for me I bought on Amazon, and I already got a refund for a digital item on there a couple months ago (antivirus that no longer works in America), so I was told when I contacted Amazon that I couldn't get a refund for this game.
If they don't fix this and revert to previous state this is it for buying EA games full price for me. I've been burned in the past, but at least then they actually reverted some things. This is inexcusable.
