I'm in the Netherlands and I have the game through EA itself..same result. No refund for you.
I bought the game on PS5. They originally denied me my refund because Sony has strict refund policies and it had been 3 months since i bought it + I had played it for 20 hours or so. But, I replied back and said it was a case of misleading/false advertisement, this escalated the case, and they asked for my discussion with EA - I provided screenshots, a few days later, I got my full refund for the game.
If you bought it through EA and they refuse to give you a refund, take screenshots of the entire conversation and screenshot anything that can prove the misleading/false advertisement, and then file a chargeback with your bank. EA legally cannot deny this if you have evidence proving you're right. EA's policies are not above the law.
