That’s why it’s so important that people who feel affected by the false advertising get refunds. EA, Sony, Steam, etc, their refund policies don’t matter when a game is falsely advertised.
Sony has a very strict refund policy, but they had no issue with refunding me in full for Battlefield 6 even though it had been 3 months and 25-30 hours of playtime since my purchase.
Of course companies will likely say no first, but that’s because they know most customers will just give up. You have to hit back with «this game was falsely advertised», and then they will take it seriously.
A normal refund is just a refund. But a refund linked to false advertising hurts reputation a lot more. I am happy to help anyone get their refunds if they feel they need it, but obviously only if you bought the game for the removed features, I’m not trying to start a mass refund here.
I think you mean that you were 3 WEEKS in (not 3 months, hehe)...it hasn't even been released 3 months yet. Well Im 2+ months in and around 74 hours play time at this point even though I haven't played in a month. If you think you can get Steam to refund me who I am to turn that down....but I warn you that I tried pretty darn hard back when I only had 25 hours in and 3 weeks. Many messages I sent to no avail explaining how they stripped the game of the only feature I bought it for.
What exactly did you tell them? And did you provide evidence (of the false advertising + that you already contacted EA to try and get a fix)?
I pre-ordered the game on day 1 in end of August or when it was, and then refunded in November - so 3 months since i bought it was correct:)
