I am experiencing frequent crashes while playing Battlefield 6 on my Xbox Series X (purchased February 2022). The game often crashes (after playing from 5 to 10 minutes) to the Xbox desktop or occasionally causes the console to shut down with a black screen. This occurs in both multiplayer matches and single player campaign, as well as during map selection in custom search.
I have tried both Performance and Fidelity graphics modes.
Other demanding games on my console (Battlefield 2042, Forza Horizon 4/5, Microsoft Flight Simulator, NHL series, Mafia: Definitive Edition) run for hundreds of hours without crashing, so I don't think it's an issue with my console.
I have already reset my console to factory settings and confirmed the latest updates from Xbox and Battlefield are installed. Please advise if there are any known issues or workarounds, or if there is a fix planned. I really want to play this game as a BF 20+ years veteran.
I had this issue on Beta and now on the release. They won’t/will not acknowledge the issue. I am so pissed I was excite me this whole week to play BF6 on Friday but was only left with disappointment. I’m just going to get a refund. Very disappointed in EA/Dice.
Theres another thread with the same crash on PS5 and its been marked as solved as they're still going down the console overheating route.
I think I have some good news for XSX users. I uninstalled all the HD texture add-ons for both multiplayer and campaign, and now I’ve played over 4 hours and several matches with no crashes in either Performance or Fidelity mode.
If you’re on Xbox Series X, try not installing or just uninstall these HD add-ons:
- Battlefield 6 Multiplayer HD
- Battlefield 6 Multiplayer HD Marker
- Battlefield 6 Singleplayer HD
I don’t want to give any false hope—you’ll have to test this for yourself—but so far, it’s working for me, and those 4+ crash-free hours are now my record. The difference in visual quality is barely noticeable during normal gameplay. Most importantly, the game isn’t crashing anymore. I’ll keep you updated if anything changes, but there’s at least some hope until they can patch it!
Does not work. This is happening on all platforms.
So far it worked for me 2 hrs in no crashes thanks my guy . On xbox series x ..Uninstalled HD multi single and maker. Plays well on all modes... Update: day 2 keeps crashing😑 😒..update returning the game after exhausting all option even with open EA ticket
This did not work for me. Still crashing after removing HD packs.
Same happening to me on my Xbox X. Everytime I try to play singleplayer or multiplayer the screen goes black and I have not been able to play a single match.
We gotta make more noise. Thats the only way this gets addressed. Im about to email the ceo of DICE personally on this. Its completely unacceptable this has been a thing since the beta. PC PS and XBX. Still happening and no deleting or reinstalling does anything. Tried so many different things and NOTHING works. Its ONLY THIS GAME i can play anything else just fine.
This is an EA Issue. This happens on NHL 25/26, UFC, Fifa, Madden, Flight Sim, now BF6, etc. Oddly it doesn't happen on Apex. I have sent my console in for warranty bc EA said it's my console and was told no issues with my Xbox X. I don't have this issue with any other games.
I went to the lengths of even taken my xbox apart after the fact and cleaning it and adding new thermal paste, changing settings on my monitor and xbox, new routers, uninstall/reinstall, ethernet, changing my internet provider.... literally everything. If you look at the EA NHL forums you will see the same issue happens currently.
I believe they patched it for Madden but that's the only game that has had a fix for it.
Do not let EA tell you it's your console, because it's not. EA admin's in the NHL forum have explicitly stated that it is not a console issue and that they are trying to recreate the problem to ID the solution.
As well, some people will tell you that it has to do with the age of your console.... it has nothing to do with that. I have two friends that don't have this issue and one has a brand new xbox x and the other has an xbox x that was purchased upon release. I purchased my xbox x a year after release.
This has been happening to me for the past few years across multiple madden titles and I have never been able to find a solution. Im really sad that it has followed me to battlefield as well. No other games do this to me except for EA games. This is not a new issue and EA still has failed to address it/find a solution.
Xbox Series S user chiming in here. Requested and received a refund for BF6 last night because of persistent crashing issue. Game would lock-up and crash shortly after loading in to both campaign and multiplayer. Tried all the troubleshooting, Xbox updates, 720p mode, reinstall, remove unnecessary content, reset MAC, external cooling (I stood there with a leaf blower). All to no avail. Pretty disappointed, but following here in case there is ever an acknowledgement/fix.
This has been happening to me since launch. I followed the instructions on what to do and even reinstalled the game without the HD packs and it just froze twice, once back to the homepage and once completely shut down the xbox. Mostly on conquest but its happening on all game modes. I was skeptical about buying an EA product since the SW Battlefront game, and yep, should have saved my money. EA hopefully now will get rid of the horrible testing now that they are privately owned, maybe they will care more about releasing a stable product, especially for consoles.
And overheating is not a good reason. Today it happened twice after I turned the console on for 5 minutes. Some of the maps are really bad and I think cause the crashing. Going to check those off my available. This is an increasing problem and I think its server related and could be a network issue. It is not a hardware issue.
yep crashed three times in less than an hour. Done until theres a fix. Its obviously a server issue. Why would there be a game that's populated with bots on the weekend?
Has anything changed for u?
I have a series X. The first few days of the Beta were fine but once they opened it up nothing but crashes.
They won't even acknowledge it so I ain't buying it.
I had 2 solid games after installing today, past that point I haven’t been able to stay connected despite trying over 10x now.
Unable to play campaign even. Hope it’s rectified soon, sucks to pay extortionate prices for a game that is hardly playable at this stage :(
This was one of the hottest topics on this very forum during the beta and they completely ignored it, just like I ignored the release of this game. Glad I did.
Its really discouraging that they wont even acknowledge it.....its NOT a heat or system issue..... it shouldnt brick some consoles and not others...... i wish i could play this game and buy a bunch of skins but alas.....they dont want my money..... im wondering if the BR is gonna do the same thing....
