I am experiencing frequent crashes while playing Battlefield 6 on my Xbox Series X (purchased February 2022). The game often crashes (after playing from 5 to 10 minutes) to the Xbox desktop or occasionally causes the console to shut down with a black screen. This occurs in both multiplayer matches and single player campaign, as well as during map selection in custom search.
I have tried both Performance and Fidelity graphics modes.
Other demanding games on my console (Battlefield 2042, Forza Horizon 4/5, Microsoft Flight Simulator, NHL series, Mafia: Definitive Edition) run for hundreds of hours without crashing, so I don't think it's an issue with my console.
I have already reset my console to factory settings and confirmed the latest updates from Xbox and Battlefield are installed. Please advise if there are any known issues or workarounds, or if there is a fix planned. I really want to play this game as a BF 20+ years veteran.
This is an EA Issue. This happens on NHL 25/26, UFC, Fifa, Madden, Flight Sim, now BF6, etc. Oddly it doesn't happen on Apex. I have sent my console in for warranty bc EA said it's my console and was told no issues with my Xbox X. I don't have this issue with any other games.
I went to the lengths of even taken my xbox apart after the fact and cleaning it and adding new thermal paste, changing settings on my monitor and xbox, new routers, uninstall/reinstall, ethernet, changing my internet provider.... literally everything. If you look at the EA NHL forums you will see the same issue happens currently.
I believe they patched it for Madden but that's the only game that has had a fix for it.
Do not let EA tell you it's your console, because it's not. EA admin's in the NHL forum have explicitly stated that it is not a console issue and that they are trying to recreate the problem to ID the solution.
As well, some people will tell you that it has to do with the age of your console.... it has nothing to do with that. I have two friends that don't have this issue and one has a brand new xbox x and the other has an xbox x that was purchased upon release. I purchased my xbox x a year after release.
