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TooonArmy62's avatar
TooonArmy62
Rising Scout
1 month ago

A new type of crashing after latest update

So now after the new update my pc isn’t crashing with the direct x device hung error anymore it’s just crashing the whole pc back to boot up with no error messages ffs 🙄

8 Replies

  • fighter16's avatar
    fighter16
    New Scout
    1 month ago

    @Oskool_007 I cleared the Windows event log before starting BF6. Then BF6 crashed. Here is the DxDiag.txt, there is no crash visible.

     

  • OskooI_007's avatar
    OskooI_007
    Legend
    1 month ago

    fighter16​ there's no error message on the screen? If Battlefield is crashing without an error message. Then perhaps EA anticheat is closing the game.

    There should be something in Windows Event Viewer.

  • fighter16's avatar
    fighter16
    New Scout
    1 month ago

    It's the widely known directx issue here DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG | EA Forums - 12737991

    The game crashes with that exact error but there is nothing in the event log nor in the dxdiag log.

    That's it.

    EA won't say a thing since the beta (4 month now!).

    Are you a volunteer here across the board or an EA employee? Just saw you're trying to help out a lot of people there, so thanks for that already!

  • OskooI_007's avatar
    OskooI_007
    Legend
    1 month ago

    fighter16​ i see. It's the DirectX GPU Removed error.

    Usually disabling EXPO/XMP memory overclocking and downclocking the GPU processor and VRAM help fix this error.

    Updating motherboard BIOS can also fix the error.

    I'm not an EA employee or contractor. EA representatives will have EA in their name.

  • https://www.reddit.com/r/radeon/comments/1pc2b6f/new_update_kb5070311_solved_gpu_hang_problems/

    Look for Windows Update KB5070311 

  • TooonArmy62's avatar
    TooonArmy62
    Rising Scout
    1 month ago

    I’ve tried all of these fixes but still crashed twice today in a 3 hr session with direct x device hung error . It seems that no matter what you try it will work for a short while then boom! It happens again 😖

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