tm2npkllmgnw
2 months agoSeasoned Newcomer
Account Disabled
So. I play on PS5. Hardly ever us a mic. And i go on today after playing last night and see this. I dont know. Hope to get this fixed quick.
I made a ea account after this happened , never had one before... i made sure both my emails were tied to it. Both of them say no penaltys. I have filed an appeal but i've heard nothing yet.
Hey tm2npkllmgnw,
Thanks for that update. Since the penalties aren't under either of your known email addresses, there is definitely another account and email out there that your device is connected to. I'm afraid you'll need to find that account and appeal with it for the ToS team to revisit the action. This page has a few methods to help locate the email associated with the account you've been playing under. If you can find the lost email and account, you can submit an appeal for the action then. Please do not try to unlink, as game progress is stored on the EA account level and unlinking will cause you to lose your progress.
Let us know how it goes, thanks!