Account restricted 1800 error

I ended up buying the game on my xbox as since the beta i have not once been able to load into the menu it was first the black window glitch now it says account is restricted I have tried everything that online can suggest i''m running a modern build pc and double checked I have no such restrictions especially as I use the same account on my xbox so has to be a EA app issue which I also did a full fresh reinstall on. 

i'm stumped if anyone could suggest anything ontop the obvious suggested online like reinstalls and secure boot etc i'm all ears 

EA FIX THIS