BAN (SECTION 6)
Hello everyone Today I found that my account has been permanently banned, and upon reviewing the reason, EA indicates that I have broken its rules (Section 6), specifically for any of the following p...
Forum Discussion
Hello, I have the same problem. I have been banned for the same reason. At no time have I done anything that altered the gameplay of the game or anything strange. My surprise is that I bought the game when it went on sale on October 10th, after playing for 7 days they banned my account for the reason "gameplay improvement." After complaining and waiting another 6 days for them to answer, they continue to tell me the same thing without giving any explanation: permanent ban. After the failure on EA's part, I decided to buy the game again with a different account. I wanted to enjoy the game and here comes the big surprise; two days after playing, today, October 27th, they banned my other account again for the same reason! The problem must be that they detect something on my PC that they think alters the gameplay, but it is totally a glitch. I repeat, there is no software that alters the gameplay. I need help. The joke has already cost me €140 and I still can't use the game. I've filed another complaint, but nothing has happened. This has to be fixed somehow. I'm waiting for a response from someone who can help me. I'm willing to help with whatever is necessary. Thank you.
I was thinking about buying it again, but now that you've told me, this is clear that I won't buy it, I'm still waiting for an unsuccessful response, we have to understand what EA detects so that they don't give us a lifetime ban, what performance programs do you use?
I don't use any performance programs, but I do have several small programs to control the PC's lighting, fans, case, heatsink... perhaps some of this is what EA identifies as suspicious, but I don't know. I'm still complaining; all that remains is to see if they're able to fix it. I'll let you know if anything new comes up.
ok, let me know
