Hello. I wanted to play the bf6 redsec but once I load into the game i got this error where it says my ea account is restricted to access online features. I don't know what's wrong because I never tried to do any exploits or hacks and my other ea games work totally fine. I genuinely need a solution to this as I want to play the game. I even contacted the support but didn't get any help so I am posting here.
Hi leo_kasper0069,
That message appears to relate to a ban, I'm afraid. If that is the case, you'll need to try appealing to EA's Terms of Service team, as they're the only people who can potentially revoke a ban. If you wanted to try, the guide below should explain the process and a webform to begin the appeal. Alternatively, you can scan the QR code in the message you're receiving.
https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/
Well I checked my penalty history and it was fine. I still didn't receive a reply from ea support. I don’t know what's wrong as that's my main ea account. I played 2042, bfv,bf1 before without any issues. Now bf6 causing me issues. Here's the penalty history screenshot.
I'm getting the same message and didn't even get to play the game, ea support says my account is fine, no bans. It's obviously an issue with the game that needs fixed.
I have an Xbox. Did the same thing because my name is not the same on my xbox as it is my ea. I also do not know why i cannot add my "TQ x" to the front of my name because it "isnt allowed" so I cant fix mine but match your ea name to your ps name and it might resolve it?
This is not the answer to this issue, it’s not a BAN it’s an error on their side. Just got off support and it’s not a me issue.
Hi leo_kasper0069 I think i have the same issue, they said they are working on a fix for it, to be sure check the EA website to see if you are banned: https://help.ea.com/en/customer-care/post-contact/
Yeah I checked i don't have any penalty.
