Forum Discussion
262 Replies
- HollywoodTexx4 months agoSeasoned Newcomer
Having same issue as well
- Khantrast4 months agoSeasoned Novice
should check if your banned, i played single player the night it dropped and was ban the next day for "gameplay enhancements" and have not heard back from them in like 18 days
- DrItaly4 months agoSeasoned Newcomer
I'm having the same issue trying to play battlefield 6 on the EA app on PC. I've been playing fine on the Xbox, but it says my account is restricted on PC.
Error code 1:86001S:51009S:-17636452900:4128769Q
Account name: DrItaly
I haven't committed any sort of breach to terms of service either. Thank you.
- EA_Shepard5 months ago
Community Manager
TheOskiBoski Hey, glad you were able to get that resolved with EA Help
- TheOskiBoski5 months agoSeasoned Novice
OK FIXED. Contacted EA Advisor to unlink my steam account with EA Account (to not wait 6 months) , plus changed steam profilename and EA account name and relink steam and worked. BF6 again worked !
- chrisalexwoods5 months agoNew Novice
Has happened to me to. My user is chrisalexwoods no rude language or chests. KD is under 1 😂
EA is a mess
- TheOskiBoski5 months agoSeasoned Novice
- TheOskiBoski5 months agoSeasoned Novice
EA_Shepard please investigate my issue please.
- TheOskiBoski5 months agoSeasoned Novice
Hello i have a problem with BF6 and my account seems weirdly restricted.
I bought the BF6 on EA App on 1 August, then refunded it later and bought the game again on steam on 17 August.
However, yesterday, 10 October i was unable to connect the game on steam with the following error:
ACCOUNT RESTRICTED
Your EA Account is restricted from accessing online features. Learn why, how to appeal, and more by going to help.ea.com/security-and-rules/.ERROR CODE 1:86001S:51009S:-17636452900:4128769Q
I made an experiment and re-bought BF6 again yesterday (10 October) on EA App, and there is no such issue with my EA Account.
Please note that i use the same EA Account on both platforms EA App + Steam.
So my account seems restricted only on steam platform, i can play BF6 using EA App.
Because I re-bought BF6 again on EA App after release, i lost preorder bonuses, my preorder on steam has all the preorder bonuses but i cannot play there because of the restriction bug/error.
How can i solve this issue? Who could help me in this matter? I contacted EA advisor via live chat and steam support and still cannot help myself out, they dont know anything about it.