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Oushnikkk's avatar
Oushnikkk
Seasoned Newcomer
4 months ago

Battlefield 6 Account Restricted - Platform Entitlement Bug?

i bought battlefield 6 on my ps5 but now downloaded redsec on my pc, then linked my ps account. Now its showing “Your EA account is restricted from accessing online features.” Why am i restricted? 

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262 Replies

  • Khantrast's avatar
    Khantrast
    Seasoned Novice
    4 months ago

    should check if your banned, i played single player the night it dropped and was ban the next day for "gameplay enhancements" and have not heard back from them in like  18 days

  • DrItaly's avatar
    DrItaly
    Seasoned Newcomer
    4 months ago

    I'm having the same issue trying to play battlefield 6 on the EA app on PC. I've been playing fine on the Xbox, but it says my account is restricted on PC.

    Error code 1:86001S:51009S:-17636452900:4128769Q

     

    Account name: DrItaly

     

    I haven't committed any sort of breach to terms of service either. Thank you. 

  • TheOskiBoski's avatar
    TheOskiBoski
    Seasoned Novice
    5 months ago

    OK FIXED. Contacted EA Advisor to unlink my steam account with EA Account (to not wait 6 months) , plus changed steam profilename and EA account name and relink steam and worked. BF6 again worked !

  • chrisalexwoods's avatar
    chrisalexwoods
    New Novice
    5 months ago

    Has happened to me to. My user is chrisalexwoods no rude language or chests. KD is under 1 😂 

     

    EA is a mess 

     

  • Hello i have a problem with BF6 and my account seems weirdly restricted.

    I bought the BF6 on EA App on 1 August, then refunded it later and bought the game again on steam on 17 August.

    However, yesterday, 10 October i was unable to connect the game on steam with the following error:


    ACCOUNT RESTRICTED


    Your EA Account is restricted from accessing online features. Learn why, how to appeal, and more by going to help.ea.com/security-and-rules/.

    ERROR CODE 1:86001S:51009S:-17636452900:4128769Q

    I made an experiment and re-bought BF6 again yesterday (10 October) on EA App, and there is no such issue with my EA Account.

    Please note that i use the same EA Account on both platforms EA App + Steam.

    So my account seems restricted only on steam platform, i can play BF6 using EA App.

    Because I re-bought BF6 again on EA App after release, i lost preorder bonuses, my preorder on steam has all the preorder bonuses but i cannot play there because of the restriction bug/error.

    How can i solve this issue? Who could help me in this matter? I contacted EA advisor via live chat and steam support and still cannot help myself out, they dont know anything about it.

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