Battlefield Appeals

I've been banned since October of last year for "Gameplay Enhancements" as well except I received a perm ban. I've been a BF player since Bad Company 2 and have had an active EA account since 2009. No warnings or any other issues in all those years. Never once cheated.

The problem with my ban is is I was never given any details as to what they considered having Gameplay Enhancements in my case. I can only assume their Anti-cheat detected ReWASD running on my PC because it starts on launch but I wasn't even using it to play BF6. I only use it to rebind older games with hard coded keybinds.

Since then I've been beating my head against their appeal system that doesn't seem to do anything except auto deny players. Not once have I talked to a single member of the Terms and Services team to dispute my case.

And what's worse is that if you talk to any other person in their help chat they'll eventually lead you to the Web Form system to submit an appeal which should give you a choice to contact the Terms and Services team directly, but it dead ends. It's like the T&S team have effectively cut themselves off from any direct communication to any customers.

Now I'm stuck because I reached my appeal limit a month ago and my case has been completely closed out and I have no way to resubmit an appeal to that issue.