Battlefield

Hi there. An advisor should be able to help with this. Please open a case with the 'Contact us' button at the bottom of this page. Thanks!

Can you fix the servers somehow? Have been dealing with latency variation and low frames ever since you guys released the season 1 REDSEC update. Conquest and breakthrough have been unplayable for over a month now and you all haven't responded on the threads with solutions, just visibility. I keep getting rerouted to Santiago and have tried the XMP. My CPU is fine. I spent 70$ to an unplayable game and you all are ghosting us. this is unacceptable. Do you have a timetable or any idea when this might get fixed. The update you all dropped the yesterday didn't fix it either. 

You're not getting routed to Santiago. That was the name of BF6 when it was in development. Please try opening ports with this guide.

This isn't the problem. I'd like to know why I was able to play conquest and breakthrough for the 1st month of the release and immediately after the REDSEC update. I can no longer play those modes without rubber banding, lagging, low frames. My internet is wired and again don't have these issues in any other game. Whatever happened. it's on EAs end. Tons of threads have gone unsolved. Nothing in my internet plan, router, or modem changed in that timeframe. Spent 70$ to lag 24/7 isnt fun. it ruins the experience. I can run community servers completely fine. Even conquest and breakthrough but not on the regular servers. This is frustrating and your groups lack of communication or resolving the problem is abysmal.