BF6 launch day EA app not working compensation

Same here.

Unable to play the game until the day after the launch since the fix was released past midnight.

Support is saying that I am not eligible to the compensation but won't say why I am not, despite me being affected and sent screenshots of the error.

We want our compensations.

I'm in the same situation... it's disheartening to have such incompetent support.

have this same issue... emailed support and said it was already sorted. However, this isn't the case.. and was told post on this forum.. 

same here, did not even get the xp boosts and now i think if i should buy the phantom edition to get the battlepass or is there compensation coming.

Same here, went through all support channels, always brought back to the same automated message... very disappointing

I am in the same boat - pre-ordered the standard edition, couldn't play on launch day and still nothing. I didn't receive Twitch drop rewards, either (not that I care about those, I'm just wondering if this two issues are related).

Hey guys.

Im also affected and have not got any compensation. It looks like if you entered the firing range or the lab portal they are excluding us. I was in the firing range for maybe 10 minutes. Not that it should matter tho.

Vote with your wallets. Dont give them any more money.

They said "Everyone affected will get compensated". Now they are just making up new excuses to not pay up and keep their promises.

Firing range, that's not BF6 or even a game.

I can see their side of the argument for Portal, it is BF6....... but Firing range is an insult.... Players did not pay EA £60 or £90 to shoot a few targets on a firing range!!

Same here, just long loads with crashes on release day, no compensation. Someone already tried to reach Vince Zampella about this? Cause i don't really believe in EA support.

Same here - no help to be had. They ignore their customers.

Same. The EA help even promised me that I would get it.

Thank you for contacting EA. My name is Chint and I would be assisting you today with this case. I would like to inform you that we have already escalated your case to the dedicated team. The team will resolve the issue for you in the meantime, we ask you to please be patient as there were many players who where effected at the launching time. I hope you can understand and assure you that we will surely help you with the compensation.

Same here, Support said they have no option to fix it. And that i should comment here XD