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EngTurki's avatar
EngTurki
Newcomer
2 days ago

Cannot Connect to EA Servers – “NETWORK DISCONNECTED” Battlefield 6

Hello,

 

I am contacting you because I cannot connect to the game due to a “NETWORK DISCONNECTED” error. I want to clarify that the issue is not on my side — my internet connection is stable, fast, and all other online services and games work without any problems. I am attaching a screenshot of the error message.

 

Error Code:

1:86001S:51001S:16054882630:-2146631680Q

 

Details:

 

The game fails to connect to EA servers, and the error appears immediately. I have confirmed that my network is functioning correctly and that nothing is blocking the connection from my end.

 

Troubleshooting I already tried:

 

  • Restarted the game and the EA App/launcher
  • Restarted my router and modem
  • Checked internet speed and stability
  • Disabled VPN/proxy
  • Restarted my device
  • Confirmed that all other online services work normally

 

 

Since the issue continues despite everything working fine on my network, it seems the problem is from EA’s side or related to my account/server region.

 

Please check the status of your servers or my account and provide a solution.

 

Thank you.

1 Reply

  • When you encounter a network issue in Battlefield 6, I would suggest considering the following troubleshooting.

    1] Prerequisite troubleshooting

    STEP 1: Recall what you had modified on your device system shortly before you attempted the Battlefield 6 updates. Put it back to the status before the issue occurred. Verify if the issue recurs.

    STEP 2: Delete the Battlefield 6 cache files in the Cache folder at C:\Users\[YourUsername]\AppData\Local\ Battlefield 6

    STEP 3: Clean up the Windows Prefetch files.
    Run "Command Prompt" as administrator, and run the following syntax.

    del c:\Windows\prefetch\*.*/s/q

    Then, verify Windows system integrity on the Command Prompt.

    sfc /scannow

    This will automatically fix if a corrupted file is found.

    2] Troubleshooting

    STEP 1: Unplug the network device.

    STEP 2: Run "Command Prompt" as administrator, and run these commands one by one. This is so-called resetting DNS and network stacks.

    - ipconfig /flushdns
    - ipconfig /release
    - ipconfig /renew
    - winsock reset
    - netsh int ip reset

    Restart your PC after the last command completes.

    STEP 3: Change your PC's (or any platform device's) DNS setting to set a public DNS server, either Quad9 or Cloudflare:

    Quad9 DNS
    IPv4 Preferred: 9.9.9.9
    IPv4 Alternate: 149.112.112.112
    IPv6 Preferred: 2620:fe::fe 
    IPv6 Alternate: 2620:fe::9

    Cloudflare DNS:
    IPv4 Preferred: 1.1.1.1
    IPv4 Alternate: 1.0.0.1
    IPv6 Preferred: 2606:4700:4700::1111
    IPv6 Alternate: 2606:4700:4700::1001

    STEP 4: Plug in the network device.

    3] Last resort

    STEP 1: Back up first.
    STEP 2: Run Windows's "Disk Management" tool.
    STEP 3: Formatting the drive where Battlefield 6 is placed.
    STEP 4: Freshly install Battlefield 6 - 1.1.2.0.

    A little problem may go a long way, and this is something to be considered.

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