Forum Discussion

New Rookie

10 months ago

Solved

cannot launch game, get splash screen then black box, THEN CRASH back to EA App

Been trying to correct since launch. I am using the EA APP and I launch Battlefield 6. The splash screen comes up, after the bar loads, I get a black box. Then it crashed back to the EA APP. Things ...

DeinVater1970
10 months ago
I have the same problem like a lot of other players. Have also tried every advice I found in forums. Without success.
There are so many players with the black screen problem but EA isn‘t able to fix it. Itˋs a shame!

ImposterShowtime

Seasoned Newcomer

11 months ago

So whenever I play BF6 it causes a Blue Screen of Death (BSOD) with a ntoskrnl.exe error. Somtimes it happens within 5 minutes and sometimes it only happens after 2 games. The dmp files point to the issue being something in eaanticheat.

I have tried so far:

- updated all drivers
- completely removed and reinstalled NVIDIA drivers with DDU
- Tried to repair the installation of EA Javelin Anticheat
- uninstalled and reinstalled EA Javelin Anticheat
- tried to repair the BF6 installation
- sfc/scannow found and fixed a few things but it changed nothing
- tried a Windows Memory Diagnostic which found nothing

This issue was also present in the OpenBeta but I just brushed it off for being a beta.
The game is fully released, the issue still persists and I don't know what to do anymore. No other games or programs on my PC are having any kinds of issues.

Please fix.

2facethegreat

Rising Newcomer

11 months ago

Didn't have the issue in the beta, but it's definitely present now. Extremely irritating.

LeCommie
Rising Newcomer
10 months ago
Same here worked perfect in the beta and now I get it at random times. Can't even get a dump or crash log in windows to figure out what's going on.
Intel i7-10700k