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SamSeed00's avatar
SamSeed00
Rising Newcomer
12 hours ago

Computer Lockup

I'm reposting this here because when I posted in the bugs forum, I got no response. It only seems to have been happening over the last several days where I typically cannot get through a match without my laptop getting really hot and the game completely locking up. I end up having to reboot. I have tried turning off DLSS and lowering the graphics settings and still happens. No other game seems to do this, and I was able to play BF6 before with no issues on close to max settings. My system settings are: ASUS Tuf Gaming A17 FA707XV laptop with an AMD Ryzen 9 7940HS w/ Radeon 740M Graphics and an NVIDIA GeForce 4060 Laptop GPU and 32 GB of RAM. Any suggestions would be greatly appreciated as I am enjoying playing the game and no longer can seem to do so.  

crashing
freezing

1 Reply

  • PerkyflyNCE's avatar
    PerkyflyNCE
    New Rookie
    11 hours ago

    Have you run the 'chkdsk' command in Command Prompt? If not, I would recommend doing so as a first step in the troubleshooting process.

    Example syntax: chkdsk C: /F

    USAGE: chkdsk /?

    Various issues can cause a black screen and freeze, such as RAM overflow when sharing with other software, faulty RAM, compatibility issues, graphics card problems, and software conflicts and bugs. These issues can lead to crashes or a complete system freeze, resulting in a black screen. Historically, RAM issues are a notable cause. If the RAM addressing is not functioning properly with active software, including drivers and background processes, it may cause the computer to freeze or display a black screen. On the other hand, it's interesting that I haven't experienced any issues on my PC, despite it having lower-spec hardware than many other BF6 players.

    Helpful troubleshooting utilities:

    ・RAMMap.exe (x64 and x32) – a free physical memory analyser from Sysinternals
    ・Task Manager – implemented in Windows 10 and 11.

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