Forum Discussion

MxB-iiiXiii's avatar
MxB-iiiXiii
Seasoned Novice
15 hours ago

Constantly CRASH to desktop without error

Hi, a few days ago I got constantly CRASH without error to desktop. It happens every single maps, EA Apps also crash all together.

What makes things worse is if you joining friend squad.

I try to repair/ troubleshoot and even to clean install my Win 11, but unfortunately my problem cannot be resolved.

I'm on EA APPS, most my friends using steam and never had this problem.

Come on EA!!! I still haven't get my compensation yet, even though I am on Phantom Edition. Now new bug/problem occur.

What you want me to do now!!!

6 Replies

  • Same here.

    Follow the Event Viewer Log:

    Faulting application name: EADesktop.exe, version: 13.579.0.6092, time stamp: 0x68f6702f
    Faulting module name: ntdll.dll, version: 10.0.26100.6899, time stamp: 0x234c0f50
    Exception code: 0xc0000374
    Fault offset: 0x0000000000117885
    Faulting process id: 0x58DC
    Faulting application start time: 0x1DC43C27B03FFF6
    Faulting application path: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

    Occurs only when im in party in game

  • Bought the game yesterday played for 12 hours, zero issues. Installed "Windows 11, version 25H2 for x64" game crasht 2 times in 30 min... 

  • MxB-iiiXiii's avatar
    MxB-iiiXiii
    Seasoned Novice
    11 hours ago

    I can guaranteed, is not about your Win or your PC Specs at all.

    I done everything, cleans install Win 10, reset my Bios, update again for the latest Ver.

    Same **bleep** still happen!!!

    I be honest, I regret buying/pre ordering from Ea Apps 

  • MxB-iiiXiii's avatar
    MxB-iiiXiii
    Seasoned Novice
    11 hours ago

    Yeah... same Log for me as well, nothing to do, cannot refund or whatsoevr.

    Just wait for the fix maybe.

  • x37jenynuvff's avatar
    x37jenynuvff
    Newcomer
    6 hours ago

    try running it from the nvidia app on your pc, since i started doing that i have no issues

  • I chatted with EA for a loooooong time troubleshooting everything.  Of course, they try to blame us, but after 2 hours they admitted it's a known issue.  I will tell  you unistalling the anitcheat, restarting, and then starting BF6 again allows me to be able finish a game or two if I'm lucky.    My rig details are below and it should have no problems running this game.  This ONLY happens on BF6, no other BF games, or any other game.  

    NVIDIA system information report created on: 10/25/2025 16:25:35
    NVIDIA App version: 11.0.5.266
    Operating system: Microsoft Windows 11 Pro, Version 10.0.26200
    DirectX runtime version: DirectX 12
    Driver: Game Ready Driver - 581.57 - Tue Oct 14, 2025
    CPU: 13th Gen Intel(R) Core(TM) i9-13900KF
    RAM: 128.0 GB
    Storage (2): SSD - 1.8 TB,SSD - 1.8 TB

    Graphics card
    GPU: NVIDIA GeForce RTX 4090
    Direct3D feature level: 12_1
    CUDA cores: 16384
    Graphics clock: 2520 MHz
    Resizable BAR: No
    Memory data rate: 21.00 Gbps
    Memory interface: 384-bit
    Memory bandwidth: 1.01 TB/s
    Total available graphics memory: 90016 MB
    System video memory: N/A
    Shared system memory: 65452 MB
    Dedicated video memory: 24564 MB GDDR6X
    Video BIOS version: 95.02.18.00.60
    Device ID: 10DE 2684 889B1043
    Part number: G139 0330
    IRQ: Not used
    Bus: PCI Express x8 Gen4

    Display (1): Dell AW3423DW
    Resolution: 3440 x 1440 (recommended)
    Refresh rate: 175 Hz
    Desktop color depth: Highest (32-bit)
    Display technology: G-SYNC
    HDCP: Supported

About Battlefield 6 Technical Issues

Having issues with Battlefield 6? Join here to find help with connectivity, performance issues, crashes and more.2,413 PostsLatest Activity: 30 seconds ago