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DaboyPalmTH's avatar
DaboyPalmTH
Seasoned Novice
5 days ago
Solved

Crash to desktop

Crash to desktop after in game 2-5 minutes and unable to start game again until restart PC   Everything is up to date  [CM edit - CAPS and descriptive title]
crashing
  • DaboyPalmTH's avatar
    DaboyPalmTH
    3 days ago

    HI here an updated!! sorry for my eng in advance , last night i cant sleep so i boot up my Pc again and this times i uninstall BF6 from Revo Uninstaller and then i reboot my PC and download Game again (Steam) after finished i reboot my PC and BINGO , it run smooth AF 2 hours no crash no PC SPIKE Nothing at all @_@ .

     

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
4 days ago

DaboyPalmTH​ 

Thanks for the Dxdiag. Let's try some troubleshooting. 

1. Completely remove Razer Axon. Not disable. Not close from tray. Fully uninstall:

  • Razer Axon
  • Razer Cortex
  • Razer Synapse (temporarily)

Then reboot and retry. 

2. Disable ALL overlays. Turn off:

  • Discord overlay
  • NVIDIA overlay
  • Steam overlay
  • EA overlay
  • MSI Afterburner + RTSS
  • OBS game capture
  • Wallpaper Engine
  • Overwolf
  • NZXT CAM overlay
  • Logitech G Hub overlay

Especially RTSS.

3. Open Terminal as Administrator.

Run: DISM /Online /Cleanup-Image /RestoreHealth

Wait until completion.

Then: sfc /scannow

If SFC says it repaired files:

  • reboot
  • run SFC again until clean

Let us know how you get on with these steps and post a newly generated Dxdiag if issues persist. Thank you. EA_Barry.

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