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Spaniard434's avatar
Spaniard434
Seasoned Novice
3 days ago
Solved

Crashes after splash screen

Played with no issues during the day. Go back in the evening and game won’t load. I don’t understand why it would be necessary given it was fine but I have followed all the advice available with no resolution. This is clearly not just me either. Please fix it 

  • It was the AMD driver update, had to take it back to the previous version

4 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Thanks for the report. If you haven't already, please try repairing the game files, reinstalling the EA AntiCheat/Javelin AntiCheat service, and making sure Windows is fully up to date.

    If the issue continues, could you let us know:
    • Whether you're launching through Steam or the EA App
    • Whether you receive any error message or code
    • Your DxDiag report

  • Spaniard434's avatar
    Spaniard434
    Seasoned Novice
    2 days ago

    It was the AMD driver update, had to take it back to the previous version

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Thanks for coming back to let us know what fixed it. I'm glad you were able to narrow it down to the AMD driver update. We'll keep an eye out for similar reports involving that driver version.

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