Hello, I play on an Xbox series S, but I’m a casual player, and I used to never have problems playing BF6, but for the past month, every game I load into, the game freezes for a second then crashes and sends me back to the Xbox Home Screen. I’ve tried using the live chat and that was useless. I’m just defeated at this point because I like playing this game. If anyone could help that would be greatly appreciated!
Yes, I’ve done the troubleshoot guide and it didn’t work. I feel as though I’ve tried everything.
Community ManagerHi there,
I’m sorry to hear that Battlefield is crashing on your Xbox Series S while loading into a match.
You mentioned you tried contacting support, so I’d like to confirm whether you’ve already completed all the steps in our troubleshooting guide. If not, please give them a try and see whether they help.
You can also try the following:
Let me know how it goes. Thanks!
