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Hey there. I'll try to help with this. Can you run a DxDiag report and attach it to a response? Instructions for that can be found here. Thanks!
- Christianp2827 days agoSeasoned Newcomer
Hi this same exact thing is happening to me. Here is the DxDiag report. Thank you in advance.
I can load into the game now and weirdly i can do the training (sometimes). The game just randomly crashes and crashes every single time when i get to the point of being able to queue up for multiplayer.
- OskooI_00726 days agoLegend
Christianp28 which Asus motherboard do you have? The motherboard BIOS and Intel ME firmware look like an old version in your DxDiag.txt report.
Updating both firmware might stabilize the system and stop the blue screen of death crashes shown at the bottom of your DxDiag.txt report.
Intel 13th and 14th gen CPUs have stability issues that are fixed with firmware updates.