I need a refund.

Question

I need to get in contact with support so I can either get the items or get a refund. I tried from the website but its AI slop and keeps sending back to.the same screen. Its been weeks.

I need a refund. I purchased 1800 for $24.99 bought an operator pack for 2400 points and the items are not showing up. Purchased another pack for 250 coins same thing. Its been weeks. Seems like they make it impossible to even request your .only back or get the items. What a scam.

ea_mplsnow · Answer

Hey v1Ninjago​​,
If you're interested in a refund, please try using this web form to connect with our live support team to have your refund eligibility reviewed. Unfortunately, we don't have access to your account or billing details to process this here on the forums.
Once you submit the web form, you should be redirected to a self-service page that will include an option to chat with an advisor. Let us know how it goes, thanks!&nbsp;

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I need a refund.

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