Forum Discussion

Seasoned Traveler

5 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message. Direct function "m_submitFenc...

crashing

EA_Shepard

Community Manager

5 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

EA ID/Steam ID
OS installed:
OS Version
GPU:
GPU Version
Date/time issue occurred?
Summarize your bug:
What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
In which mode has this happened? MP - Campaign - if MP, which part?
Any other errors when they happen?
Crash the entire game, or just pops up the error?
Is this during a specific mission or during a cut-scene?
Can you attach a DxDiag?

Mrfakefree

5 months ago

Suka Blyat - Steam

Windows 10 Pro

19045.6396

GPU: 1080ti

Gpu version: 58142

Date/time issue occurred: When i try to matchmake

Summarize your bug: I'm able to start the game and do stuff in the lobby, until I then go to a gamemode and decide to matchmake or if I just open one gamemode it crashes and then sends me the error code.

What type of issue: It crashes for me.

In which mode? Multiplayer

The entire game crashes and then error pops up

When trying to open an gamemode or matchmake

ianjacobazzi
Rising Newcomer
4 months ago
Your computer specs don't meet the minimum requirements to play, that could be why you can't load into a game.
palan1c
4 months ago
fixed it?
- MaxModem21
  Rising Adventurer
  4 months ago
  Sadly no. It's verry frustrating, but we have to wait for a patch...