Forum Discussion

Seasoned Traveler

5 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message. Direct function "m_submitFenc...

crashing

EA_Shepard

Community Manager

5 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

EA ID/Steam ID
OS installed:
OS Version
GPU:
GPU Version
Date/time issue occurred?
Summarize your bug:
What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
In which mode has this happened? MP - Campaign - if MP, which part?
Any other errors when they happen?
Crash the entire game, or just pops up the error?
Is this during a specific mission or during a cut-scene?
Can you attach a DxDiag?

Anto_Brdv

Newcomer

5 months ago

Steam ID : Rcf

OS installed : Win 11 Pro

OS Version : 25H2

GPU : RX 9060xt Sapphire nitro+ OC

Proc : Ryzen 9 5950x

GPU Version : 25.10.1

Date/time issue occurred? : all the time.

Summarize your bug : Blue screen ( black now ) just after enter the menu of the game or just before during the video. Sometime I have the time to go on the firing range and blue screen again.

What type of issue do you have? : Crash/Blue screen

In which mode has this happened? : None or just the firing range when I don't already crash on the menu haha !

Any other errors when they happen? : I don't know.

Crash the entire game, or just pops up the error? Blue screen and turn off all my peripherals but the PC continue to run, very strange. I have to click on the reset bios buton of my PC to restart.

Is this during a specific mission or during a cut-scene? : None.

Can you attach a DxDiag ? : Sorry no.