Forum Discussion

Seasoned Traveler

5 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message. Direct function "m_submitFenc...

crashing

EA_Shepard

Community Manager

5 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

EA ID/Steam ID
OS installed:
OS Version
GPU:
GPU Version
Date/time issue occurred?
Summarize your bug:
What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
In which mode has this happened? MP - Campaign - if MP, which part?
Any other errors when they happen?
Crash the entire game, or just pops up the error?
Is this during a specific mission or during a cut-scene?
Can you attach a DxDiag?

Bizonul001

Seasoned Novice

5 months ago

Kurfürst (Steam)

OS: Win 10 PRO

GPU RTX 3050 6gb ( it runs the game very smooth over 100 fps- on low obviosly)

All the time i play the game

The bug is i join a game and i get random crash to desktop without any error .after i play for a couple minutes (happens all the time on Operation firestorm like 100% of the time, the rest of the maps is 50%)

Sometimes i can play the whole match. but then another bug occurs like when i get into the next map all the details are gone, map name/mode/ etc. the only thing visible is the loading bar at the bottom and the music on the background.

This happen all the time when i manage to play a round without crash. and it start to load the next map. Basically i cant play 2 rounds in a row or more.