Forum Discussion
Hey everyone,
This post is being pinned to the top to make sure it stays visible, but to be clear:
We do not consider this resolved.
We've been seeing reports of this from various players including both here and on Steam. If you haven't already, please provide the following information so we can pass it along to have this looked into further.
Thank you for hanging in there while we're taking a look!
- EA ID/Steam ID:
- OS Version:
- GPU:
- GPU Driver:
- Date/time issue occurred?
- Summarize your bug:
- What type of issue do you have? Crash - Disconnect - Kicked to main menu, etc.
- In which mode has this happened? Campaign - MP - if MP, which part?
- Any other errors?
- Please attach a DxDiag if possible:
- dbbx8flgfwox5 months agoNew Scout
FYI, it seem like in Campaign I can advance further, the more I limit my FPS.
Unlimited +/- 2 to 3 minutes gameplay
Limited to 140 +/- 3 to 5 minutes
Limited to 99 +/- 5 to 9 minutes
Might be a coincidence, but there might be a link after several tests.
Hope there is a fix soon.. - xMyKell5 months agoSeasoned Novice
- EA ID: xMyKell
- OS Version: Windows 11 pro 24H2
- GPU: RX 9060 XT 16GB
- GPU DRIVER: 25.9.1
- Date/time issue occurred?: Last two days (11.10.2025, 12.10.2025)
- Summarize your bug: This sometimes happens after a single match, and sometimes I can play for hours and it appears after a long session of playing. I've tried everything, even lowering my GPU clock speed, as some people have reported that it helped them. Crash error is always the same.
- What type of issue do you have?: Crash, its randomly crashing while playing with black screens that last for a few seconds, then window with DirectX Error pops up. DXGI_ERROR_DEVICE_REMOVED, DXGI_ERROR_DEVICE_HUNG.
- In which mode has this happened?: MP- crashing on random maps, modes, in random moments.
- Any other errors?: No
- Please attach a DxDiag if possible: yes - KryzpyToast-_-5 months agoSeasoned Newcomer
Steam ID: 76561198287461601
OS: Windows 11 Home
OS Version: 26100.6584
GPU: MSI RTX 4090 24 GB
GPU Driver: NVIDIA GeForce Game Ready Driver Version 581.42
Date/Time: October 10th and October 11th and has happened every multiplayer match that I've played.
Summary: Game crashes 5 to 10 minutes into the match and I have no error code or display message telling me what the issue is. The game either freezes or just full on closes. I have not gotten a single error code to even be able to troubleshoot the issue.
What parts of the game: This issue has happened in Multiplayer on the Conquest game mode
- Jac10aaa5 months agoNew Scout
So when can we expect it to be fixed?
- PaNaXHD5 months agoRising Scout
EA ID: PaNaXHD
OS Version: Win 11
GPU: GTX 1080Ti
GPU Driver: Newest Nvidia 581.42
Date/time: i could play on the first day and now since 2 days i cant even join a match (i refunded the game now i cant play)
Summarize your bug: When i press Start to search a match the game crashes and gives me a DX Error (i had this in the beta too)
What type of issue do you have? -Crash
In which mode has this happened? MP - when i press start to search a game or join a server, however i can go to the shooting range
Any other errors? no just this crash with the error message (i also tried several things 15+ things and nothing helped, like literally everything im so done had this in the beta also i could play on the first day like i said but somehow on the 11th and 12th it didnt work anymore)
Please attach if possible: yes, is attached
- srlPOLLO5 months agoNew Rookie
- Steam ID: 76561198044752304
- OS Version: Windows 11 pro all updated
- GPU: 7900 GRE
- GPU Driver: 25.10.1
- Date/time issue occurred? every day since beta and now every day since launch day/ happened also on Battlefield 2042 (SAME DX ERROR) - maybe its the new introduced anticheat?
- Summarize your bug: game freezes for a second then black screen and crash to desktop, crashing gpu drivers causing black screen.
Only sometimes crashes to desktop without causing black screen and gpu drivers fail, but i ALWAYS get the same DX error (DXGI_ERROR_DEVICE_REMOVED, DXGI_ERROR_DEVICE_HUNG).
Sometimes happens after a single match, and sometimes after a long session of playing, its just random
- What type of issue do you have? Crash DXGI_ERROR_DEVICE_REMOVED, DXGI_ERROR_DEVICE_HUNG.
- In which mode has this happened? Both campaign and multiplayer, random moments
- Any other errors? the game keeps randomly crashing with that DX error
- Please attach a DxDiag if possible: OK - Just_Abort_It4 months agoNewcomer
Still no update on this? This game is virtually unplayable for a vast amount of people.