Forum Discussion

Seasoned Traveler

5 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message. Direct function "m_submitFenc...

crashing

EA_Shepard

Community Manager

5 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

EA ID/Steam ID
OS installed:
OS Version
GPU:
GPU Version
Date/time issue occurred?
Summarize your bug:
What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
In which mode has this happened? MP - Campaign - if MP, which part?
Any other errors when they happen?
Crash the entire game, or just pops up the error?
Is this during a specific mission or during a cut-scene?
Can you attach a DxDiag?

Omegapeke4

Seasoned Newcomer

5 months ago

EA ID:Omegapeke4

OS Version: W11

GPU: 4070TI

GPU Driver: 581.42

Date/time issue occurred?: IT'S BEEN HAPPENING TO ME SINCE SATURDAY, OCTOBER 11

Summarize your bug: I START THE GAME AND BEFORE I CAN SEE THE MENUS THE ERROR APPEARS. I ONLY SOLVE IT BY REINSTALLING THE DRIVERS BUT EVERY TIME I TURN OFF THE PC AND TURN IT ON IT STARTS OVER

What type of issue do you have? Crash - Disconnect - Kicked to main menu, etc. DXGI_ERROR_DEVICE_REMOVED(attached image)

In which mode has this happened? Campaign - MP - if MP, which part? all

Any other errors? all

Please attach a DxDiag if possible: attached image