Forum Discussion

Seasoned Traveler

7 months ago

DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

In my experience, turning off overclock is preventing crashes. This does not fix everyone's issue. I can only play for a couple minutes, and I get this error message. Direct function "m_submitFenc...

crashing

EA_Shepard

Community Manager

7 months ago

Hey, folks

I poked around and saw a few more players having the same issue on Steam as well - Steam Link. If you can, please provide the following for us:

EA ID/Steam ID
OS installed:
OS Version
GPU:
GPU Version
Date/time issue occurred?
Summarize your bug:
What type of issue do you have? Crash - Disconnect - kicked to main menu, etc.
In which mode has this happened? MP - Campaign - if MP, which part?
Any other errors when they happen?
Crash the entire game, or just pops up the error?
Is this during a specific mission or during a cut-scene?
Can you attach a DxDiag?

joni_vin

Rising Newcomer

7 months ago

Steam ID: 76561198346514063

Windows 11 Home 64-bit (10.0, Build 26200)

AMD Radeon RX 7900 XT with latest drivers

Date/time issue occurred: 10/17/2025, 19:22:16

Summarize Your Bug: Just installed the game from Steam, and it crashes on start with the following error:

DirectX function "Hang Detected in waitForFrameFences. Timed out after 8000 ms. Waiting for SignalId: 84. Last Signaled Fence Value: 85. Unsigned Fences: ('Graphics' stopped at 83)." failed with DXGI_ERROR_DEVICE_HUNG ("The GPU will not respond to more commands").
GPU: "AMD Radeon RX 7900 XT", Driver: Unknown.
D:\dev\TnT\Code\Packages\RenderCore2\RenderCore2\dev\source\platform\Dx12\SubmissionManagerDx12.cpp

This error is usually caused by the graphics driver crashing; try installing the latest drivers.

My PC doesn't even have a D drive. I've played the BF6 open beta on the same PC without any issues.

What Type of Issue Do You Have?
Crash

In Which Mode Has This Happened?
The game doesn't start

Any Other Errors When They Happen?
No

Is This During a Specific Mission or Cut-Scene?
The game crashes on start